CLIENT INFORMATION

Mobile Massage Policy

These guidelines help create a safe, professional, comfortable experience for every CLARYN WELLNESS mobile massage appointment.

CLARYN WELLNESS

Professional care in your space.

Please review this policy before requesting and paying for an appointment.

SERVICE POLICY

Before Your Appointment

01

Service Locations

CLARYN WELLNESS provides mobile massage at residential homes and business offices in Visalia and selected nearby communities.

Hotel, motel, and other temporary-accommodation appointments are not offered.

02

Appointment Requests & Payment

Appointments are subject to availability and confirmation. Full prepayment is required to secure an appointment. Any applicable travel charge will be communicated before the appointment is finalized.

03

Preparing the Space

Please provide a clean, safe, smoke-free, and reasonably quiet area with enough room for the massage table and therapist to move safely around it. Pets should be secured away from the treatment area when necessary.

04

Health Information

Please provide accurate and relevant health information before your session and tell your therapist about recent injuries, surgeries, pregnancy, allergies, skin conditions, medications, or other concerns that may affect massage.

Massage is not a substitute for medical diagnosis or treatment. When appropriate, you may be asked to obtain guidance or clearance from a qualified healthcare professional before receiving massage.

05

Prenatal Massage

Please disclose pregnancy when requesting your appointment, including any relevant health concerns or instructions from your healthcare provider. The session may be modified for comfort and safety.

06

Arrival & Session Time

Please have the appointment area ready at the scheduled time. Mobile appointments include reasonable setup and breakdown needs. If a session starts late because the client or space is not ready, the hands-on session may need to end at the originally scheduled time.

SAFETY & PROFESSIONAL BOUNDARIES

Massage therapy is strictly professional.

CLARYN WELLNESS provides legitimate therapeutic and wellness massage services only. Sexual services, sexual requests, suggestive behavior, harassment, threats, intimidation, or inappropriate touching are never permitted.

Zero Tolerance for Inappropriate Conduct

If inappropriate or unsafe behavior occurs, the therapist may immediately end the session and leave the location. The client may be refused future service. Payment may be forfeited when a session is ended because of the client's inappropriate, threatening, unsafe, or sexually suggestive conduct.

Right to Decline or End a Session

CLARYN WELLNESS reserves the right to decline, modify, postpone, or end an appointment when there is a reasonable safety, health, professional-boundary, or environmental concern.

CHANGES & CANCELLATIONS

Cancellation and Rescheduling

Please provide as much notice as possible if you need to change your appointment. Refund, cancellation, rescheduling, late-cancellation, and no-show eligibility may depend on the notice provided and the circumstances of the appointment.

If CLARYN WELLNESS must cancel an appointment, the client will be offered an appropriate rescheduling or refund option for the affected prepaid service.

AGREEMENT

Acceptance of This Policy

By submitting payment for a CLARYN WELLNESS mobile massage appointment, you acknowledge that you have reviewed and agree to this Mobile Massage Policy, including the Safety & Professional Boundaries requirements.

Policies may be updated from time to time. The version available on this website at the time of booking or payment will apply to the appointment, subject to applicable law.