PRIVACY & DATA

Privacy Policy

CLARYN WELLNESS respects your privacy. This policy explains the types of information we may collect through our website and services, why we use it, and the choices available to you.

CLARYN WELLNESS

Your information matters.

We collect and use information only as reasonably needed to provide our services, operate the website, communicate with you, and protect our business and clients.

INFORMATION WE COLLECT

Information you choose to provide

Depending on how you use our website or services, you may provide information such as your name, email address, phone number, preferred contact method, service address, city, ZIP code, appointment preferences, massage preferences, and other information you submit in an appointment request or message.

If you voluntarily provide health-related information that is relevant to a massage appointment, we use it for the purpose of evaluating and providing the requested massage service. Please provide only information reasonably necessary for your appointment.

01

Appointments

Information submitted through our booking system may be used to review, schedule, confirm, reschedule, cancel, and provide your requested appointment.

02

Communication

We may use your contact information to respond to questions and send service-related communications such as appointment confirmations, changes, reminders, or other information connected with your request.

03

Payments

Payments may be processed through a third-party payment provider. CLARYN WELLNESS does not need to store your complete payment-card number on this website when payment information is handled directly by the payment provider. The provider's own privacy and security practices apply to information processed by it.

AI DIY BLEND

How the AI aromatherapy feature uses information

When you use the AI DIY Blend feature, your selected product type, aroma preference, desired atmosphere, and information needed to generate the requested result may be sent to an artificial-intelligence service provider to generate the response.

Please do not enter sensitive personal information, medical records, payment information, passwords, Social Security numbers, or other confidential information into the AI DIY Blend feature.

AI-generated aromatherapy content is provided for general educational and wellness inspiration and is not medical advice. AI responses may contain errors and should be reviewed before use.

SMS PRIVACY

Mobile messaging information

If you voluntarily opt in to receive SMS messages from CLARYN WELLNESS, we may use your mobile number and SMS consent information to send appointment-related and customer-service messages, including appointment request updates, confirmations, rescheduling notices, cancellations, and other service-related communications.

Mobile information, including phone numbers and SMS opt-in consent, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Message frequency varies based on your appointments and interactions with CLARYN WELLNESS. Message and data rates may apply. Reply STOP to opt out or HELP for help. SMS consent is optional and is not a condition of purchasing services or submitting an appointment request.

See our SMS Terms & Conditions.

WEBSITE INFORMATION

Technical and usage information

Like many websites, our hosting, security, or website systems may automatically process limited technical information such as IP address, browser or device information, request time, and pages or features accessed. This information may be used to operate, secure, troubleshoot, and prevent abuse of the website.

We may use cookies or similar technologies when needed for website functions such as sessions, preferences, security, or other site features. Third-party services used on the website may also use their own technologies according to their privacy practices.

04

How We Use Information

We may use information to provide requested services, manage appointments, communicate with you, process or verify transactions, maintain website functionality, improve our services, prevent misuse, and meet legal or business obligations.

05

Service Providers

We may use service providers for functions such as website hosting, email, communications, payment processing, security, and artificial-intelligence features. These providers may process information as necessary to perform their services for us.

06

Selling Personal Information

CLARYN WELLNESS does not sell personal information for money. If our data practices materially change, this policy may be updated to describe those changes and any choices required by applicable law.

07

Data Security

We use reasonable administrative and technical measures intended to protect information. However, no website, internet transmission, or storage system can be guaranteed to be completely secure.

08

Data Retention

Information may be retained for as long as reasonably necessary for appointments, customer service, business records, security, dispute resolution, and legal or accounting requirements, after which it may be deleted or otherwise handled according to our business needs and applicable law.

09

Your Choices

You may contact CLARYN WELLNESS if you have a question about personal information you provided through this website or wish to request an appropriate correction or deletion. Some information may need to be retained when required for legitimate business, security, transaction, or legal purposes.

CHILDREN

Children's privacy

This website and the AI DIY Blend feature are not intended to collect personal information directly from children. A parent or legal guardian should handle appointment communications and online submissions involving a minor.

POLICY UPDATES

Changes to this Privacy Policy

We may update this Privacy Policy when our website, services, providers, or legal requirements change. The current version will be posted on this page.

Last updated: September 2026

CONTACT

Privacy questions

If you have questions about this Privacy Policy or information you provided to CLARYN WELLNESS, please contact us using the email address shown below.

info@clarynwellness.com