TERMS AND CONDITIONS

CANCELLATION POLICY
Please provide at least 24 hours notice if you need to reschedule or cancel a massage. This gives us enough time to fill the slot with someone from the waiting list. If a client fails to cancel within 24 hours the client will forfeit their fee paid in advance for the massage.

LATE ARRIVAL POLICY
We regret that late arrivals will not receive extension of scheduled appointments. In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advanced notification of your late arrival. The original reservation fee will be charged.

NO SHOW POLICY
Clients who fail to show for appointments will forfeit their pre-paid fee. It is important that our massage therapists are compensated for reserved time slots.

OTHER MASSAGE POLICIES
INFORMED CONSENT
Prior to each massage session, the treatment plan will be discussed with you. At your first visit with us you will receive a copy of the massage therapy policies and will be asked to sign the consent stating that you have read the information, understand it, and agree to comply with the professional massage therapy policies and procedures. Clients who we have not seen for at least a year will also be asked to fill out this form.

SCOPE OF PRACTICE
Claryn Wellness Mobile Massage therapists are licensed professionals and held to the highest standards of the American Massage Therapy Association.

Massage Therapy is a profession in which the practitioner applies manual techniques, and may apply adjunctive therapies, with the intention of positively affecting the health and well-being of the client.

Massage Therapists do not diagnose or prescribe for medical conditions nor are they allowed to provide treatment for a specific condition without a doctor’s supervision. The massage therapist is required to refer you for diagnosis and to follow recommendations of your physician.

RESPECT FOR CLIENT NEEDS AND BOUNDARIES
Claryn Wellness Mobile Massage Therapists are happy to adjust pressure, temperature, musical volume, work longer on an area or move on if you request it.

The client may choose to: refuse any massage methods, stop massage at any time and is free to leave; the therapy door is never locked.

PROFESSIONAL BOUNDARIES
Requests for sexual activity will not be tolerated, will be viewed as solicitation, and reported to the proper authorities under the guidelines of the massage therapy policies and procedures. The client will not be rescheduled if this occurs.

Sexual interaction or discussion of any kind between the client and the massage therapist is NEVER appropriate.

We do not massage anyone under the age of 18.

CONFIDENTIALITY AND CONVERSATION
The discussion between the massage therapist and the client is confidential. The client may or may not choose to talk during the massage.

We are happy to listen to your conversation and share our professional expertise. We prefer to not discuss topics of a political, private or sexual nature.

EXISTING AND NEW MEDICAL CONDITIONS
It is the responsibility of the client to keep the massage therapist informed of any medical treatment currently being taken, and to provide written permission from the physician, chiropractor, physical therapist, etc., that the massage may be continued.

The client must also keep the massage therapist informed of any changes in health conditions.

If you have any questions on the above information, please direct them to Claryn Wellness at 559-852-0525 or Email to: clarynwellness@gmail.com